Anonymous
map-marker Cass Lake, Minnesota

Charged when cancelled

I cancelled more than 2 years ago. Iam just realizing now, I have been charged for the past 2 years when I cancelled it over 2 years ago.

Why is there no phone number.

Iam about to dispute this with my bank. These big companies are stealing, this is not right.

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User's recommendation: Absolutely not

Brittany H Dwo

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| map-marker Wissembourg, Grand Est

Trying to double charge me for subscription

AMC Plus - Trying to double charge me for subscription
AMC Plus - Trying to double charge me for subscription - Image 2

I paid for subscription on my phone and it will not let me log in on my roku it just tries to charge me again! This is unexceptable!

I paid for services and it's supposed to give a 7 day free trial then 8.99 a month and I've already paid for that month of service.. 615-543-**** account under Brittanyh254@***.com please call me to fix this issue if I have to pay again I should be refunded or get a month free!!0

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Landon D Uzr

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Payment

AMC Plus - Payment
AMC Plus - Payment - Image 2

About a month ago I put my card information in and got the free trial. I thought I had pressed the monthly button, but I press annual.

I wasn't aware what annual means because I'm young and still going through school. In my defense I think its quite ridiculous that it doesn't say year subscription it probably sounds silly, but I lost $83.88 because of it. All I wanted was a free trial not even a monthly, and I wasn't expecting for all my money to come out of my account. I can't even cancel my subscription it won't let me.

I don't want this happening to me again in the future because 83.88 is ridiculous, who spends that much on AMC, when it's free on cable TV.

If I can't get a refund then the least you can do is cancel my subscription. But It's quite silly that you put most popular and 20% off beside it to make it look cheaper.

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Loss:
$84
Pros:
  • Walking dead
Cons:
  • Everything but the walking dead

Preferred solution: Full refund

User's recommendation: Don’t get the free trial

Resolved
Mike F Qpa

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Resolved: My identity was stolen

AMC Plus - My identity was stolen

Someone stole my email and bank account information. I saw it when I looked at my bank account online.

Its terrible to know something like that can happen.

I'm waiting for my refund. Thank you

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Loss:
$84

Preferred solution: Full refund

Aaron M Bdk

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Verified Reviewer

Cannot log in

AMC Plus - Cannot log in

Please help. I cannot log into AMC Plus and need assistance.

My email is Voyager7475@***.com. I purchased a free trial through YouTube but can't log into the AMC Plus application.

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DeCarlo P

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Stealing my *** money

AMC Plus - Stealing my *** money
AMC Plus - Stealing my *** money - Image 2

So your *** took 83.88 out my *** account when my subscription was suppose to be *** 6.99 mo! I want my damn money back and to cancel my *** subscription.

The audacity of you *** to charge to talk with someone. Just not *** professional at all and some *** thieves

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Loss:
$84

Preferred solution: Full refund

User's recommendation: Don’t take people money when their subscription is way less than that! I will never use your *** again

Kasey H Uyc

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Verified Reviewer
| map-marker Paris, Texas

Paid reviews F.T.W.D. & T.W.D. Are not on AMC+

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

AMC+ is selling all their shows to Netflix. On demand isn't On demand anymore and now instead of the industry few episodes number of 8 they're starting to do 6 episodes.

They get fewer and fewer every yr with no new tv ideas just spin offs and versions of the same genre. Witches zombies. Monster TV is cloned and revamped and added to and twisted so it's easy to write them. It's bs.

OK I've watched every decent new and old TV show there is and these apps are supposed to be on demand. That means I should be able to watch an AMC TV show any time and watch all seasons

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User's recommendation: Boycott this crap

Keith K Vkh

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Verified Reviewer

Can't get help

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This is a trash service that doesn't offer help by phone. I decided to reactivate to watch a show.

I clicked once and the screen went black. This is the same thing I reported over six months ago and I never heard back.

This company is terrible if you can't talk on the phone and describe the issue. And this is on my supported TV.

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Loss:
$100
Pros:
  • Good shows
Cons:
  • You try to use the service on your tv and it goes black screen

Preferred solution: Fix the problem

User's recommendation: Don't use this service

Keith K Vkh

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Verified Reviewer

App on TV is trqsh

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Original review updated Nov 07, 2024

I need you to resend the email that contained your contact phone number. I find it odd that the original email has disappeared. Additionally, your app doesn't function correctly on my Vizio TV, even though it is supposed to be supported.

11/7/24 still waiting to be contacted

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Loss:
$100
Pros:
  • Some good shows
Cons:
  • App doesnt work on supported tv

Preferred solution: Fix the problem

User's recommendation: Don't use it

Julie W Pmt

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Verified Reviewer
| map-marker Salina Cruz, Oaxaca

No way to cancel the service

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I have not used this service for over three years. Whenever I try to find a way to contact them, reset my password, or do anything else, I have no success.

It is ridiculous that they make it so hard to cancel. In the meantime, they have no trouble at all withdrawing my money each month.

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Loss:
$300

Preferred solution: For them to stop my subscription

User's recommendation: Do not sign up for this service. Just wait and watch whatever on free AMC

Resolved
Wallace H Eit

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Resolved: Can’t update my payment info

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Updated by user Oct 02, 2024

Just want to update my account.

Original review Oct 02, 2024

I keep getting emails that I need to update my payment information, yet you do not provide a simple way to do that! I need some guidance. Wallace Hargrave.

View full review
Pros:
  • Great selection
Cons:
  • No simple way to update payment info

Preferred solution: A SIMPLE way to update payment info

User's recommendation: Amcplus does not provide a simple way to update payment information!

Beren Wgk

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Verified Reviewer

Boredom and disappointed

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They have all the lousy, outdated B-type movies played over and over again.

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Pros:
  • Very weak
Cons:
  • Too many to mention
Dan W Tqr

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

There is no customer service. Their 'don't bother us' attitude sucks!

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If they cared at all about their customers they would have addressed the issue long ago!!! ***** ???

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User's recommendation: CANCEL!

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Resolved
Ken J Rjy

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Verified Reviewer
| map-marker Los Angeles, California

Resolved: Ripped off

Updated by user Oct 16, 2024

Company fixed the issue and I have been provided with apology. gave me a free pass ticket

Original review Oct 09, 2024
Purchased a ticket on line at Thousand Oaks for Outrun movie
1:05 PM on 10/8, seat E7.
When asked if I want 3o day of Paramount+ free I went there and never got back.
Seat was checked and $11.18 was deducted from my card 616635****376320
Went on again and paid another $9.19 for seat E9 also deducted from my AMC card.
When it asked for help of $5.00 for support to get back after support, I was charged $55.00
800-240-**** is the number on my bank card that was charged this amount.
I havent called them yet.
Can you help?
Ken Johnson
805-479-****
Charges: $11.18 should be returned
$ 9.19 is ok saw movie
$55.00 should be returned
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User's recommendation: be careful

Tor M Wtu

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Verified Reviewer

Bill charged in accurately

No answer for issue and nobody available to help. States the phone is not available for service issues or calls.

View full review
Loss:
$9

Preferred solution: Full refund

User's recommendation: Watch your bank statements!

Jiovanny Thz

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Verified Reviewer
| map-marker Myrtle Beach, South Carolina

AMC not letting me sign in

My AMC Plus account says that I'm offline but I am online and it won't let me sign in this is my first time trying to sign in and Its allowing it and I've already answered all my information and paid for it please contact me at 843-780-**** my name is Carly Walters I just opened the account today

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